Frequently Asked Questions Q & A

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Yes, you can set up a free meet and greet appointment.
Not only do we screen our walkers, but they are also bonded, insured, and possess both first aid and CPR certifications.
Yes, you can set up a recurring service, in that way you will have the same walker each time. Also, as you rate your walkers, the ones you give five stars will be your primary walkers.
With each walk, you will receive a report, a picture, additional information, and you will be able to watch your dog walking with the GPS map. When you arrive home, you will find your dog happy and well taken of. Also, you will be able to rate the walker and leave a comment at that time.
Your dog will always walk alone; we do not walk dogs in groups for their safety. Unless, the dogs live in the same household. We will walk two dogs for the same price; the third dog will cost $5 extra per half hour.
You will be able to change your information through your account, or you can contact [email protected] to update your information, and we will update it for you.
No, all our walks are on-leash.
Instead of a full walk, your Walker will take them out to do their business and then either play with your dog in your backyard and/or inside of your house. If you do not have a backyard, your Walker will give a small potty walk, and then we will come back to your house to play with your dog. The safety of your dog is our first priority, and in extreme weather, there is always the risk of freezing or burning your dog’s paw pads.
Walking Paws will provide you with a lock box to securely store your key, in that way your walker will gain secure access to your home. You can also leave your key with your doorman if you prefer.
Walking Paws will give you only one key lock pad for free at the beginning or our services. Then you will need to contact [email protected] to ask for another lock pad which will be charged to your account.
Yes, you can cancel your walks or pet sitting appointments up to 2 hours before the scheduled time. However, you have to cancel your overnight appointments 24 hours before the scheduled time.
After signing up on our site, you will be able to go to the scheduling page and order as many visits as you like.

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